Privacy Policy
Last updated: January 2025
1. Introduction
Play Matrix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://theplaymatrix.com or contact us.
2. Information We Collect
We may collect the following information: Name and contact information (phone number, WhatsApp number) when you make a booking or enquiry; Usage data such as pages viewed and time spent on our website; Location information you voluntarily provide for directions.
3. How We Use Your Information
We use the information collected to: Process and confirm bookings; Respond to your enquiries; Send updates about tournaments, events and offers (only with your consent); Improve our website and services.
4. WhatsApp Communication
When you message us via WhatsApp, your conversation is governed by WhatsApp's privacy policy. We only use your WhatsApp number to respond to your booking or enquiry and will not share it with third parties.
5. Cookies
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser. By using our website, you consent to our use of cookies.
6. Third-Party Services
Our website may contain links to third-party services (Google Maps, WhatsApp, social media). We are not responsible for the privacy practices of these external services.
7. Data Security
We implement appropriate security measures to protect your personal information. However, no method of internet transmission is 100% secure.
8. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at +91 91871 34569.
9. Contact Us
For privacy-related questions, contact us at: Play Matrix, 18th Main Road, Beside Deccan International School, Brindavan Layout, Padmanabhanagar, Bengaluru – 560061. Phone: +91 91871 34569.